COVID-19 Real Estate Update - Information & Resources from Ford Thurston & Chris Olsen, Toronto real estate agents

We hope this message finds you well in these unprecedented times as a result of COVID-19. We wanted to let you know that we are thinking about you.

There are a lot of questions surrounding COVID-19 and it is having a significant impact on all of our lives.

The provincial government has categorized Real Estate as an essential service. With that said, we want to clarify that this is not business as usual. We have plans in place to ensure that properties in contract will close and to ensure that we can help any of our clients who are in a situation where they need to buy or sell right now.

We, along with our colleagues at RE/MAX Hallmark, have implemented very specific protocols when showing homes to buyers and when coordinating with agents who are showing our listings.

With respect to new listings and viewings, your safety is our priority. We believe that staying home right now is essential and when we need to leave our homes, it is crucial to keep at least a two-meter distance from anyone we meet. If you would like to arrange a contact-free showing of a property, for the time being we can do so over Facetime, Virtual Tour or Video Chat. In some circumstances, we can arrange for a showing where we will allow you to enter the property on your own. Once you have completed your preview and exited the property, we will then enter and preview separately.

In these uncertain times we know that some of you may be facing challenges at work; loss of employment or a reduction in income. If you or someone you know is having difficulties right now and would be interested in deferring your mortgage payments, it’s important to know your options.

We have been in constant communication with our preferred mortgage broker, Sean Schumacher from Safebridge Financial Group. Please click here for his perspective regarding mortgages, deferrals, and more. If you would like to have a chat with him, he would be happy to answer any questions you may have. Sean can be reached via email at or phone at 416-859-2914.

We’ve also included a list of contacts to all major banks and credit unions in the event that you would like to reach out for more information. Please click here for the full list.

In addition to this, we have a great legal team that we work with to ensure smooth closings. If you are in need of legal consultation or have any questions regarding closings during COVID-19, please reach out to us and we can connect you with a fantastic real estate lawyer.

If you are interested in having a discussion to determine if now is the right time to buy or sell a property, we are always available by phone or video chat. If you need anything from us, please don’t hesitate to reach out. We need to take care of each other in these times and will get through this together.

Lastly, we have included some helpful resources in the event that you are in need of home delivery for any essential items. Please click on the links below for full details.

Grocery Delivery