Testimonials 2018-04-09T15:26:26+00:00

aboutus_testimonials

Both Chris and Ford are friends of ours, so it was a no-brainer who we wanted to work with when my husband and I started looking for our first home. We knew that they would be a blast to work with, but we were blown away by their professionalism, expertise and skill. As first time buyers, with a modest down payment, who were hoping to skip the condo real estate ‘step’ and jump right into a house in Toronto, Chris and Ford had their work cut out for them! They must have known that our request was not going to be easy to satisfy, but if they did, they never let on. They were professional, supportive, patient, and a pleasure to work with from beginning to end, making us feel at ease with what otherwise, can be a challenging and disheartening process. My husband and I are thrilled to be moving into our first house at the end of the month thanks to the Thurston Olsen Team. We highly recommend Chris and Ford and can’t thank them enough!

Sarah and James
Old Weston Road

I first got in touch with Ford and Chris when selling my home was a vague idea that I was only 50% committed to. When they came for the valuation meeting I casually mentioned that I would make my decision in the new year (a few months down the road). As soon as January rolled around, they checked in to see how my decision was coming along and if there was anything further they could do to help. This perfectly-timed and non-pushy follow up set the tone for our entire business relationship as they were flawless from start to finish. Their communication is consistent and direct, their opinions are well-informed and thoughtfully delivered and their attention to detail is second to none. Adding in their killer design team and the support of Andrea in the office, I couldn’t have asked for a better experience. It also didn’t hurt that we managed to sell my condo well over asking! I’ve already sung their praises to anyone who will listen and will happily continue to do so.

Megan
Carlaw Avenue

From first meeting to final offer, the relationship with Chris, Ford, Andrea, and their stellar team was beyond reproach. Their professionalism and care in handling literally every aspect (regardless of how small) of the sale was first class. Let them take care of you and your family’s future, you will not be disappointed.

Sheri and Marty
Wellesley Street

I have known Chris for a few years as a friend and a former colleague, so I was comfortable in engaging him and Ford in purchasing my new Condo. I knew I was going to be in good hands, but the guys exceeded my every expectation. As a new home buyer, it can be a daunting experience and sometimes frustrating however the team made me feel at ease from the beginning. They were patient, professional & very pleasant to deal with and accessible at all times for any questions. I’m happy to say that I will be moving into my first Condo this Spring thanks to the Thurston Olsen Team. I recommend them for anyone who is looking to buy or sell homes/condos.

Sri
Park Lawn Road

I can’t say enough about Ford and Chris and their team – they are just fabulous! We found them professional, trustworthy, reliable, efficient, and courteous. Ford and Chris made us feel completely at ease at every stage of the process. Ford and Chris and their team took very good care of us, covering all the details, scheduling, listing all the necessary preparations – they made it very easy for us. We were surprised to sign an offer within only two days after listing! We’re still feeling the high from such a swift sale, a record sale for the building. We’re very happy and would recommend Ford and Chris as the best realtors around!

Steve and Lorna
Sumach Street

Let me tell you if you want honesty and integrity, straight shooters, no push, no shove, no aggressive or sneaky tactics, no BS, individuals who work to do the utmost on your behalf, Ford and Chris and their team are true professionals in all senses of the word who make selling your home or condo a seamless, painless process.

Matthew
Sumach Street

As first time home buyers, you rely heavily on your realtor to guide you through the process. We’re fortunate to have found Ford and Chris to support us every step of the way. We had a very short timeframe within which we wanted to purchase. Ford and Chris got us exactly what we wanted on budget and within our time frame. They were responsive regardless of the time of day and went out of their way to explain the intricacies of the home buying process. We’d absolutely recommend Ford and Chris to our friends and family.

Adam and Becky
Craven Road

Purchasing your first home in the Toronto Market is not a simple task, and one we would not have ever accomplished without the expert help and Chris and Ford. They are exceedingly knowledgeable, hard-working, friendly, and most of all trustworthy – a trait we found to be lacking in most of their peers. They were always available to us in spite of our crazy schedules and have a terrific sense of humour that is invaluable, and especially welcome to help ease the tensions of the search. Without Chris and Ford’s tireless efforts we would not have been able to find our home, and get it for the best price. We couldn’t imagine the process without having Chis and Ford to guide us through, and we won’t hesitate for a moment to work with them in the future. We couldn’t possibly recommend them any more highly to help with the purchase of a property….really, truly.

Naya and Tristan
Dundas Street East

Working with Chris and Ford has been an amazing experience! As first time home buyers, it was so stressful and nerve-racking to enter into the realm of home ownership but having these guys by our side made it all worthwhile. Since day one they have been nothing but patient, instructive, well-informed and professional. These guys worked day and night to find us our perfect home and we can’t thank them enough! We will miss the emails, calls, property visits, but most of all the laughs. We say with great confidence that the Thurston Olsen Team are wonderful and can’t wait to refer them to family and friends!

Jenn and Rylan
Main Street

We engaged with Chris and Ford to sell our parent’s home in Don Mills. They helped us with what to do to get the home ready to sell and patiently answered all of our family questions. Ford and Chris were very professional and really understood what we wanted and provided the service we needed. They worked hard to sell the home and balanced getting the best price with an expeditious sale. Ford and Chris did a great job and we would recommend them to anyone considering their services.

Dan
Wren Court

When it came to selling our house there wasn’t a doubt in our mind that we would choose Chris and Ford as our agents. They helped us from the get go prepping our house for the market, answering all our questions, and providing us with all the relevant and current information that resulted in the REALLY fast and successful sale of our house. Chris and Ford are a pleasure to work with and are on the top of their game when it comes to agents working in the Toronto housing market. Thanks again, guys!

Holly and Rich
Murdock Avenue

We first contacted the Thurston Olsen team a few years ago on a friend’s recommendation after months of house hunting turned up no results. Immediately we were impressed by Chris and Ford’s knowledge of the Leslieville neighbourhood, drive to deliver client satisfaction, and upbeat attitude. Just weeks later, Chris and Ford had helped us successfully purchase a great home. Fast forward a few years and we were back on the hunt for a home, eventually landing on a multi-unit property. The nature of the property made every aspect more complex, yet Chris & Ford were attentive and patient, always looking out for our best interests, and went above and beyond to make the transaction as seamless as possible. Moreover, they did a fantastic job selling our home. They staged and prepared it for sale with as little disruption to our lives as possible. They counselled us on the best sales strategy, executed it to a T, and ultimately delivered results exceeding our expectations. We regularly let our friends and family know how much we like our agents (which apparently is rare in this city!) and gladly refer them to anyone.

Olivia and Matt
Larchmount Avenue

I can’t praise Ford and Chris (the Thurston Olsen team) highly enough. They are dedicated, knowledgeable, hardworking, and do it all with panache and style while keeping it down to earth. They went above and beyond for us and brought in amazing results! After working with them to put our house on the market, we found ourselves wishing we could embark on another project with them right away. These guys are simply the best out there.

Mhairi
Coxwell Avenue

I had a great experience working with Chris and Ford. I live in another province and was buying in Toronto. Chris and Ford were my eyes and did all of the home viewings and leg work. They made the process quite easy and I trusted them both to give me their honest opinion since I was unavailable to see properties myself. They did a great job and given my unusual situation went out of their way to make things happen. Needless to say I am very pleased to have worked with them.

Dianne Docherty
Gerrard Street East

When we sold our condo three years ago, we had a wonderful experience with the Thurston Olsen Team. So when it came time to sell our house, there was no doubt that we would list with Ford and Chris again. And they didn’t disappoint! We were given a clear schedule so we knew exactly what to do and what we could expect from them. They put in a lot of time and effort to make sure our house was flawless and we were thrilled with the results. Ford and Chris are professional, knowledgeable and most importantly, passionate about what they do which makes them a pleasure to work with. Whether you’re looking to buy or sell, we highly recommend the Thurston Olsen Team – we wouldn’t choose anyone else!

Jake and Lisa
Harcourt Avenue

I’m extremely happy I made the decision to use Chris and Ford to sell my multi-unit income property. They put together a fabulous marketing and information package with everything laid out perfectly for buyers to easily see all the details they need. They really know how to capitalize on visual presentation and fine details that beautifully display your property to buyers. They are also very organized, hardworking, knowledgeable and confident. It was truly a great experience using The Thurston Olsen Team. I would strongly recommend them to my family and friends!

Chris Mewett
Coxwell Avenue

The Thurston Olsen Team made buying our first house so much fun! Ford and Chris were professional and knowledgeable through every step, but also kept the adventure of house viewings and offer day exciting. There wasn’t a minute we didn’t feel like their number one priority and they made themselves available for viewings as far East as we asked at a moments notice. We had lots of questions and needed friendly advise along the way for our first home purchase, we definitely made the right choice with the Thurston Olsen Team.

Cian and Rachel
Zator Avenue

My introduction to the Thurston Olsen Team came from a referral from my sister. I was exceptionally impressed with the high caliber professional service that they provided when she was selling her place, and I was seeking the same level of consistency within my sale. From the beginning, it was both a pleasure and delight to deal with Ford and Chris; they make you feel as though you are their only client; paying attention to every meticulous detail, being available, and most importantly exceeding expectations. I feel tremendously fortunate to have had such a wonderful interaction and experience with an extremely visceral sale. They made everything seamless. Regardless of whether you are buying or selling, I would highly recommend the Thurston Olsen Team. I could not have asked for more superlative Realtors to facilitate the process of selling my home, and in 41 hours no less.

Jasmina
Lisgar Street

The Thurston Olsen Team is unstoppable! When selling our first home and buying our next home, every expectation was surpassed, from staging our home with a keen eye for detail and emphasizing what a buyer wants, to handling the purchase of our new property. Ford and Chris worked extremely hard to get us the best possible purchase and sale price leaving us smiling from ear to ear. We would recommend these two to anybody with confidence. Again thanks Ford and Chris, you guys gave us the best experience possible!

Tristan and Rebbecca
Woodfield Road

Since owning my own service-based business from the age of 21, I can tell you that I have seen a rapid decline in not only customer service but honest work ethic. This being my third house that I have sold, I was frustrated with the monotone, lazy, realtors that would sell my home without a fight to get the best price. On a recommendation from a friend, I listed with Chris and Ford. Not only do they both represent the stylish and smart look this industry demands. Their honesty, professionalism and hard work put my mind at ease.

Kris
Warden Wilson Avenue

When deciding to sell my loft, I will admit I was really sad about it. I never expressed it, seeing that it was a good thing to do, but one always becomes attached to the memories. Chris and Ford were unaware of this little fact, but in some way they made me less sad. Maybe because I saw how hard they worked. They were tireless in their efforts and they truly are the nicest gentlemen you will ever meet. In some strange way, I think selling my loft was the best thing that ever happened, because I got to work with the best real estate agents, Ford Thurston and Chris Olsen.

Natasha
Carlaw Avenue

Ford and Chris are wonderful to work with! Within a few days of the initial decision to list with them, they were here staging our home and making it look absolutely gorgeous. So gorgeous that it sold in under two days (over ask). Over the next few weeks we saw MANY houses around Toronto, trying to decide which neighbourhood/house was the right fit for our family of four. My youngest son (2 yrs) was with me for each and every showing and even he enjoyed the experience. So much so that on days that we weren’t looking at houses he would ask where Chris and Ford were.

Ford and Chris were patient, informative, knowledgeable and honest every step of the way. In the end they actually knew which house was the perfect fit for us before we even realized it. We couldn’t be happier with each and every aspect of our experience listing with the Thurston Olsen Team!

Lindsay and Jordan
Warden Avenue

Searching for the perfect home can be a very challenging process but Ford and Chris made the experience painless. Being first time home buyers, there were many things that we were unaware of while searching for our first home. Their advise and guidance through the whole process was on point. Their honesty and dedication lead us to the perfect home. From start to finish, Ford and Chris were there to address any questions and concerns and offered the best possible advice. We couldn’t have asked for a better team. We would recommend this dynamic duo to anyone looking to buy or sell.

Greer and Rob
Warvet Crescent

Our experience with Ford and Chris to find a condo with a difficult specific area and budget can only be described as excellent and outstanding. From the beginning we received through e-mail several options of condos with the characteristics specified. Chris and Ford were always available to visit the properties. We valued their professionalism and assertiveness in their support. They never magnified or minimized concerns or opportunities and we felt confidence in their advice. During the offer process they were always available to fill out forms and guide us through the formalities, explaining every detail and clause in the documents. The way they perform their work provides a feeling of confidence and trust in their experience. Chris and Ford recommended us to a lawyer that demonstrated to have the same style and clarity to provide counsel and support. I remember we waived the last condition of the offer a Friday almost at midnight and again they were always there ready and prepared. I would like to add that nowadays it’s difficult to find the efficiency and quality of service that Chris a Ford provided us during the whole process. If we decide in the future to sell property we bought with their help, we will not doubt a second to operate with them again.

Alejandra and Rodrigo
Merton Street

We can’t say enough good things about the Thurston Olsen Real Estate Team! Their personability, knowledge and expertise made what seemed like a daunting process into a very enjoyable experience! As first time homebuyers we had a lot of questions, but Ford and Chris were always quick to respond to our many inquiries with accurate and precise information. We were extremely impressed with their professionalism, work ethic and dedication. They always made us feel valued and were attentive to our needs every step of the way. Their excellence in service went far beyond our expectations! Most importantly, they took the time to understand our unique wants and were able to find us a condo perfectly suited to our lifestyle and aesthetics. Without hesitation, we would highly recommend them to our colleagues, family and friends.

Nicole and Sam
Mill Street

When contemplating another move we immediately engaged the Thurston Olsen Real Estate Team to assist us in preparing our home for the market and finding us a new home. With a marketing background specific to the real estate industry and having grown up in a real estate family, Ford is a natural in the business. Chris Olsen’s finance/banking background and experience in the renovation industry are great attributes for the team and we had first-hand experience having made several moves with the assistance of Dorothy DeClute and her husband Gerry prior to Gerry’s retirement. We knew we could count on professional assistance including staging, excellent marketing materials as well as expert advice on all aspects of the move including the costs and risks that are involved should we decide to buy prior to selling. After listing our condo we were kept informed at every turn with all updates and pertinent information that could affect the sale. Thank you Ford, Chris and Dorothy for your excellence. We will happily recommend you to all in our sphere of influence. Best always!

Diana and Ken
Glen Manor Drive

The Thurston Olsen Real Estate Team was amazing in the negotiation of the sale of my home. Ford’s flair for marketing was essential, and Chris’s hands on approach really assisted Dorothy’s vision in the staging of the house. They also helped me find a new location in which to rent. Dorothy’s many years of experience and networking were of great help to me from getting a mover, to hiring a cleaner. She put me in contact with several trades persons. All their hard work resulted in a very quick sale. Together, all three made what could have been a very stressful time, to feeling as though my every need and concern were of utmost importance to them. They went above and beyond every expectation, and I would recommend them to anyone requiring help with their own real estate needs. Being an elderly woman who had owned her own home for twenty eight years, I was treated with the utmost respect and care.

Carolyn McPherson
Glen Manor Drive

The Thurston Olsen Real Estate team was recommended to us through professional colleagues. Chris and Ford made our move from a small town to the city an easy transition.
As first time home buyers we were initially nervous, but were made comfortable with the knowledge and professionalism they displayed. Being a couple in the building design industry we were particular about our needs. However, in less than 2 weeks Chris and Ford were able to find us the perfect loft in Leslieville! They were extremely hard working, putting in extra time addressing our questions above and beyond typical real estate duties. It is without question that we would recommend the Thurston Olsen Real Estate team to our friends and family, and will be keeping them as contacts in our next real estate endeavour.

Salina and Jason
Carlaw Avenue

I was so impressed with the professional way that the Thurston Olsen Real Estate team handled the listing and the sale of my condo at 9 Boardwalk Drive. From the first meeting to the sale of the condo took under 7 days! Their advise was impeccable and my condo was staged using my own things–but just placed in a way that made it still my home but so pleasing to the eye of a potential buyer.

Kate
Boardwalk Drive

While buying a new home can sometimes be stressful, our experience was made easy with Ford and Chris at the helm! We were very impressed with their professionalism and the fact that they always had our best interest in mind. They are very personable and fun to work with, and made us feel comfortable every step of the way. Ford and Chris are a knowledgeable team with their fingers on the pulse of the real estate scene in Toronto. They understood exactly what we were looking for and were dedicated to helping us find it. I would recommend the Thurston Olsen Team to anyone looking to buy or sell in Toronto!

Jake and Lisa
De Grassi Street

The best real estate team Leslieville has to offer! When starting our search for our first home we were recommended to the Thurston Olsen Team through a friend. We knew from our first showing with them that they were going to take very good care of us! They were always knowledgeable about the listing we were going to see as well as the neighbourhood and all the amenities the property had to offer. As first time home buyers we had a lot of questions and they were able to answer all of them! Ford and Chris make a great team and are very passionate about their work. They were always able to lend their professional opinion on neighbourhoods and property values. We never felt any pressure from them and they always took notes, listened to our likes and dislikes and made sure to always take those comments into account when showing us the next listing. We know that when the time comes to sell our home they will have the same passion and dedication they displayed when finding us our first home. We will, without a doubt, be turning to the Thurston Olsen Real Estate Team for our next journey in real estate!

Erin and Daniel
Queen Street East

Thanks to the best team yet! The Thurston Olsen Real Estate Team. The moment we discussed putting our house on the market we knew that Dorothy DeClute was our gal. Having had great success with Dorothy in the past, we felt confident making the call. Once again, we were quickly successful at reaching our goal of SOLD! This go round allowed my husband and I to work with Dorothy, Ford and Chris as a team for the first time. We were very impressed. All of the planning, marketing, advertising and showcasing of our home was handled with perfection and organized in a calm and timely fashion. Communication is key and the Thurston Olsen Team proved second to none. Thank you for your knowledge, experience and the fresh creative ideas that put our house in the forefront. I believe your clients are fortunate to have your representation and professionalism. You guys ROCK!!

Wayne and Maureen
Balsam Avenue

We really appreciate all your hard work in finalizing the sale of our home. The results were fantastic, you did an outstanding job! Many, many thanks.

Adelle and Norm
Glen Manor Drive